For Adults

• Beat
  Beating eating disorders.
  Website: beateatingdisorders.org.uk
  Helpline – 0808 801 0677
  Youthline – 0808 801 0711

• Mind
  Provides advice and support to empower anyone experiencing a mental health problem.
  Website: mind.org.uk

• Action for Children
  Parent Hub
  Website: parents.actionforchildren.org.uk

• Young Minds (Parent line)
  Supporting children and young people with emotional health and wellbeing concerns, offering a wide range of resources.
  Website: youngminds.org.uk
  Parents Helpline – 0808 802 5544 (Monday – Friday 9:30am – 4:00pm)

• Samaritans
  Talk to the Samaritans any time you like, in your own way, and off the record- about whatever is getting to you.
  Call: 116 123
  Website: samaritans.org

• Cruse Bereavement Support
  Cruse helps people through one of the most painful times in life – with bereavement support, information and campaigning.
  Call: 0808 808 1677
  Website: cruse.org.uk

• Relate
  Relate offers counselling for every type of relationship nationwide. Free online chat with a trained counsellor.
  Website: relate.org.uk

• No Panic
  No Panic specialises in self-help recovery and our services include providing people with the skills they need to manage their condition and work towards recovery, enabling them to lead more fulfilled lives.
  Website: nopanic.org.uk

• Anxiety UK
  National charity helping people with anxiety.
  Website: anxietyuk.org.uk
  Helpline: 03444 775 774 (M-F 10.30-4.30pm)
  Text: 07537 416 905

• Frank
  Confidential information for anyone concerned about their own or someone else’s drug misuse.
  Website: talktofrank.com
  Helpline: 0300 1236600
  Text: 82111

• Shout
  Shout is a 24/7 text service, free on all major mobile networks in the UK, for anyone in crisis. It’s a place to go if you’re struggling to cope and you need immediate help.
  Website: giveusashout.org
  Text: Text ‘SHOUT’ to 85258

• Campaign Against Living Miserably
  Their helpline and webchat are open from 5pm-midnight, 365 days a year.
  Website: thecalmzone.net
  Call: 0800 58 58 58

• Parenting Mental Health
  Parenting Mental Health – can we move this to the end of the parent signpost section please. Our work supports, skills and empowers parents through our 24/7 digital peer community.
  Website: parentingmentalhealth.org

• Papyrus
  A UK charity dedicated to the prevention of young suicide.
  Website: papyrus-uk.org
  Hopeline 247 Call: 0800 068 4141
  Hopeline 247 Text: 07860039967

• National Autistic Society
  In depth advice and guidance on the challenges that people with autism and their families face.
  Website: autism.org.uk

• National Bullying Helpline
  Advice for anyone dealing with bullying.
  Website: nationalbullyinghelpline.co.uk
  Helpline: 0300 323 0169 or 0845 22 55 787 (9am-5pm, Monday to Friday)

• stem4
  stem4 is a charity that promotes positive mental health in teenagers and those who support them including their families and carers, education professionals, as well as school nurses and GPs through the provision of mental health education, resilience strategies and early intervention.
  Website: stem4.org.uk

• Switchboard LGBT+ Helpline
  Switchboard provides a one-stop listening service for LGBT+ people on the phone, by email and through Instant Messaging.
  Website: switchboard.lgbt
  Call: 0800 0119 100 (Open 10:00-22:00 every day)
  Email: hello@switchboard.lgbt

• The Black, African and Asian Therapy Network
  Home of the largest community of Counsellors and Psychotherapists of Black, African, Asian and Caribbean Heritage in the UK.
  Website: baatn.org.uk

• Muslim Youth Helpline
  Home of the largest community of Counsellors and Psychotherapists of Black, African, Asian and Caribbean Heritage in the UK.
  Website: myh.org.uk

• Bipolar UK
  We provide peer support services to empower people affected by bipolar to live well.
  Website: bipolaruk.org

• Harmless
  Harmless works to address and overcome issues related to self-harm and suicide.
  Website: harmless.org.uk

• National Problem Gambling Clinic
  The National Problem Gambling Clinic treats people living in England aged 13 and over who are experiencing gambling harms.
  Phone: 020 7381 7722
  Email: gambling.cnwl@nhs.net

• YGAM
  YGAM works to prevent children and young people from experiencing gaming and gambling harms through awareness raising, education and research.
  Website: ygam.org

• The National Centre for Gaming Disorders
  For young people and their families who experience difficulties with gaming.
  Email: ncba.cnwl@nhs.net

• Glitch
  A charity aiming at ending online abuse and championing digital citizenship with a particular focus on Black women and marginalised people.
  Website: glitchcharity.co.uk

• Ditch the label
  Helping young people 12-25 struggling with things like mental health, relationships, bullying or identity.
  Website: ditchthelabel.org

For Young People

• Shout
  Shout is a 24/7 text service, free on all major mobile networks in the UK, for anyone in crisis. It’s a place to go if you’re struggling to cope and you need immediate help.
  Website: giveusashout.org
  Text: Text ‘SHOUT’ to 85258

• Young Minds
  Supporting children and young people with emotional health and wellbeing concerns, offering a wide range of resources.
  Website: youngminds.org.uk

• stem4
  stem4 is a charity that promotes positive mental health in teenagers and those who support them including their families and carers, education professionals, as well as school nurses and GPs through the provision of mental health education, resilience strategies and early intervention.
  Website: stem4.org.uk

Specific to media impact

• Childline
  A free point of contact for children and young people who need advice either online or via telephone on a wide range of issues.
  0800 1111

• NSPCC
  Keeping children and young people safe from a wide range of abusive situations.
  0808 800 5000

Inclusion

• The National Digital Inclusion Network (The Good Things Foundation)
  The network is made up of thousands of community partners in the UK, all working to tackle digital exclusion by delivering data, devices and digital skills training.
  Website: https://www.goodthingsfoundation.org/our-network-services-map/

Digital skills

• National Careers Service
  Provides careers information, advice, and guidance.
  Website: nationalcareers.service.gov.uk

• Learn My Way
  Has free learning for you to gain digital skills to stay safe and connected.
  Website: learnmyway.com
• Lloyds Bank Academy
  Online learning hub that helps you to get more out of life and work.
  Website: lloydsbankacademy.co.uk
• BBC Own It
  Here to help children and young people with their online loves, providing help, advice, skills, and inspiration.
  Website: bbc.com/ownit

• Internet matters
  Internet Matters supports parents and professionals with comprehensive resources and expert guidance to help them navigate the ever-changing world of child internet safety.
  Website: internetmatters.org

Safety

• National Cybersecurity Center
  Centre for cybersecurity education, collaboration and leadership development.
  Website: cyber-center.org

• Online safety: ICO
  Toolkit to help you stay safe online and ensure that your privacy is respected.
  Website: ico.org.uk/for-the-public/online/social-networking/

Blocking

• Thinkuknow (CEOP Education)
  The National Crime Agency’s CEOP Education team aim to help protect children and young people from online child sexual abuse.
  Website: thinkuknow.co.uk

• Report Remove Tool (Childline)
  Report Remove is here to help young people under 18 in the UK to confidentially report sexual images and videos of themselves and remove them from the internet.
  Website: childline.org.uk/info-advice/bullying-abuse-safety/online-mobile-safety/report-remove/

Fact Checkers

• DuckDuckGo
  An Internet privacy company that offers a number of products oriented towards helping people protect their privacy online, including a private search engine.
  Website: duckduckgo.com

• FullFact
  A British charity which checks and corrects facts reported in the news as well as claims which circulate on social media.
  Website: fullfact.org

• Snopes
  A fact checking website and internet source for researching rumours and misinformation.
  Website: snopes.com

• International Fact-Checking Network (Poynter)
  A network that brings together the  growing community of fact-checkers around the world and advocates of factual information in the global fight against misinformation.
  Website: poynter.org/ifcn/

• PolitiFact
  A fact-checking website that rates the accuracy of claims by elected officials and others on its Truth-O-Meter.
  Website: politifact.com

• SciCheck
  SciCheck focuses exclusively on false and misleading scientific claims that are made by partisans to influence public policy.
  Website: factcheck.org/scicheck/

When harm occurs

• SWGFL
  A charity dedicated to empowering the safe and secure use of technology globally.
  Website: swgfl.org.uk

• UK Safer Internet Centre
  A partnership of three leading organisations: Childnet International, Internet Watch Foundation and SWGfL, that promote the safe and responsible use of technology for young people.
  Website: saferinternet.org.uk

• Report Harmful Content
  To help you to report harmful content online by providing up to date information on community standards and direct links to the correct reporting facilities across multiple platforms.
  Website: reportharmfulcontent.com

• Professionals Online Safety Helpline
  Supporting professionals working with children and young people with any online safety issue they may be having.
  Website: saferinternet.org.uk/professionals-online-safety-helpline

• Revenge Porn Helpline
  The Revenge Porn Helpline supports all adult victims of intimate image abuse living in the UK. You can get in touch for free, confidential help and support.
  Website: revengepornhelpline.org.uk

• StopNCII – prevent intimate image abuse
  StopNCII.org (Stop Non-Consensual Intimate Image Abuse) is a free global tool to protect intimate images from being shared online by perpetrators of intimate image abuse.
  Website: stopncii.org

• Take It Down
  A free service that can help you remove or stop the online sharing of nude, partially nude, or sexually explicit photos and videos taken before you were 18.
  Website: takeitdown.ncmec.org

• Cybersmile Help Centre
  A help centre with information on topics including cyberbullying, digital abuse, gaming, mental health and online harassment.
  Website: cybersmile.org/advice-help

• Antibullying Alliance
  A unique coalition of organisations and individuals working together to stop bullying and create safer environments in which children and young people can live, grow, play and learn.
  Website: anti-bullyingalliance.org.uk

• Metropolitan Police
  The police service for the Greater London Area and its 8.6 million residents.
  Website: met.police.uk

• National Crime Agency
  The National Crime Agency is the lead agency against serious and organised crime.
  Website: nationalcrimeagency.gov.uk

• Report a Hate Crime
  Report hate crimes to the police online.
  Website: report-it.org.uk